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Name Necklaces
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Name Key Rings
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Frequently Asked Questions
1. What does 18K and 21K mean?
2. What is 18K White Gold?
3. What does 925 mean?
4.   What does Gold Plated jewellery mean? Does it contain real gold?
5.   Does the Gold Plated jewellery fade or tarnish?
6.   What care should we take to wear Gold Plated or Silver jewellery for a long time?
7. How long does it take to receive an order?
8. How can I see my name in Arabic will look in a Name Necklace before ordering?
9. Can I pay by Credit Card?
10. I am not able to add items to Shopping Cart. How can I place an Order online?
11. How can I know the Shipping Charge for my order?
Q. What does 18K and 21K mean?
A. Karat (or Carat) is a measurement of fineness (purity) equal to 1/24 pure gold in an alloy. Pure or fine gold is 24 karat. 18 karat gold means 18 parts of 24 are pure gold, mixed with 6 parts of other metals. Similarly, 21 karat gold means 21 parts of 24 are pure gold, mixed with 3 parts of other metals mainly copper and silver.
Q. What is 18K White Gold?
A. Gold in its purest state, 24 karat, is often considered too soft for use in jewellery. Gold is mixed or ALLOYED with one or more other metals to produce optimum strength and colour characteristics. The colour of the gold changes to WHITE due to presence of some elements like Nickel or Palladium, Zinc and Copper. White gold is often Rhodium plated to achieve a good shiny finish.
Q. What does 925 mean?
A. Silver in its purest state, 999.99, is often considered too soft for use in jewellery. Silver is mixed with copper to produce strength. 925 means 925 parts of 999.99 are pure silver and rest 75 parts of copper.
Q. What does Gold Plated jewellery mean? Does it contain real gold?
A. Our personalised Gold Plated items are made of Brass as the base metal and are gold plated with 22K Gold solution. The Gold Plated items are coated with a very thin layer of real gold solution but it differs from pure gold filled jewellery. Real Gold CANNOT be recovered from Gold Plated jewellery.
Q. Does the Gold Plated jewellery fade or tarnish?
A. Gold Plating is temporary and will fade or tarnish if not worn with care. It fades or tarnishes due to various reasons with time and its use. Like all material that is not real gold will eventually fade or tarnish and there is no time limit after how long it will fade or tarnish as it depends upon each individual person and locality. The rate at which it fade or tarnish will vary depending on your body chemistry, how acidic or basic it is and how much you sweat or how humid the weather is in your locality, etc.
Q. What care should we take to wear Gold Plated or Silver jewellery for a long time?
A. Note down the following tips in order to maintain its shine or prevent from tarnish and to wear Gold Plated and Silver jewellery for a long time:

1. Do not wear whilst swimming, bathing or in highly humid areas.

2. Do not spray perfume or chemicals directly on it. Spray perfume or body spray before wearing jewellery. Also keep it away from sweat.

3. Polish it using a recommended jewellery polishing solution or cloth.

4. When not in use hang it up or store in a separate jewellery bag or box so that it won't rub off by itself or with other materials and to prevent contact with air and humidity.

5. Use dry, soft cotton cloth to wipe it gently before or after wearing.
Q. How long does it take to receive an order?
A. The total time from the date of order to receipt by customer nearly takes 3 to 4 weeks. An order is normally completed within 5-6 days and is despatched after confirmation of the order. If the shipping method selected is via Airmail, it takes 15-20 days for delivery and via EMS Express it takes 7-10 days. After placing the order you may track the status of your order by logging on to https://www.skygiftworldwide.com/trackorder.asp. You will be e-mailed the tracking number of EMS if it is the selected shipping method by you.
Q. How can I see my name in Arabic will look in a Name Necklace before ordering?
A. Click here to see some sample of names in Arabic where you can find your name. If you do not find your name, send Request for a Sketch for the name you wish to see in Arabic inscribed in the Name Necklace before placing an online order. We will then e-mail you a sketch of it for your preview.
Q. Can I pay by Credit Card?
A. Yes, we accept major credit cards VISA, MasterCard, American Express and Diners Club internationally (maximum $500) online via CCAvenue, an international credit card processing company that uses SSL (Secure Socket Layer) and Real-Time Credit Card verification. We never store credit card information on server. Credit Card information provided by you is 128 bit encrypted and is 100% safe and secure.
Q. I am not able to add items to Shopping Cart. How can I place an Order online?
A. If for some reason your operating system or your browser is not supporting our Shopping Cart please contact us.
Q. How can I know the Shipping Charge for my order?
A. The shipping charge depends on type and value of the items. To know the approximate Shipping Charge and available Shipping Methods for your query please click here http://www.skygiftworldwide/cgi-bin/shipcheck.asp
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